Privacy Policy

This Privacy Policy governs the manner in which Genauva collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://genauva.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Genauva.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

What we collect?

We may collect the following information:

  • name and title
  • contact information including email address
  • demographic information
  • other information we deem relevant to the operation of the Website.

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information?

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

ELECTRONIC COMMUNICATIONS

When you visit our site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Genauva has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Copyright notice

This website and its content is copyright of HTTPS://GENAUVA.COM – © HTTPS://GENAUVA.COM 2016. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of HTTPS://GENAUVA.COM or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of HTTPS://GENAUVA.COM and protected by U.S. and international copyright laws.

PATENTS

One or more patents owned by HTTPS://GENAUVA.COM  apply to this site and to the features and services accessible via the site. Portions of this site operate under license of one or more patents. 

LICENSE AND SITE ACCESS

HTTPS://GENAUVA.COM grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of HTTPS://GENAUVA.COM . This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HTTPS://GENAUVA.COM. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HTTPS://GENAUVA.COM without express written consent. You may not use any meta tags or any other “hidden text” utilizing HTTPS://GENAUVA.COM’s name or trademarks without the express written consent of HTTPS://GENAUVA.COM . Any unauthorized use terminates the permission or license granted by HTTPS://GENAUVA.COM . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of HTTPS://GENAUVA.COM so long as the link does not portray HTTPS://GENAUVA.COM, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any HTTPS://GENAUVA.COM  logo or other proprietary graphic or trademark as part of the link without express written permission.

PRICING, FEES, CANCELLATION POLICY AND TERMS AND CONDITIONS

Except where noted otherwise, the fees, pricing and cancellation policy are established by us.   Please refer to our Terms and Conditions for further details.

By use of this site you agree to indemnify and hold HTTPS://GENAUVA.COM , its agents, employees, attorneys and affiliates, free from any claim or liability associated with the use of this service or website.

Business email disclaimer

Any email generated by HTTPS://GENAUVA.COM and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of HTTPS://GENAUVA.COM .

If you are not the intended recipient of email generated by HTTPS://GENAUVA.COM, you must neither take any action based upon its contents, nor copy or show it to anyone.

Please contact the sender if you believe you have received any such email in error.

Acceptable email use policy

Use of email by employees of HTTPS://GENAUVA.COM is permitted and encouraged where such use supports the goals and objectives of the business.

By use of this website you agree that HTTPS://GENAUVA.COM, its employees or agents may contact you from time to time by email or USPS for purposes of advancing the goals of this website and assisting you in use of this website and its services.

Monitoring

All of the company’s email resources are provided for business purposes. Therefore, the company maintains the right to examine any systems and inspect any data recorded in those systems.

In order to ensure compliance with this policy, the company also reserves the right to use monitoring software in order to check upon the use and content of emails. Such monitoring is for legitimate purposes only and will be undertaken in accordance with a procedure established by HTTPS://GENAUVA.COM.

Sanctions

Where it is believed that any user of this website has failed to comply with any term or conditions of use, such user may be barred or have use privileges of this website suspended or revoked. The actual penalty applied will depend on factors such as the seriousness of the breach. HTTPS://GENAUVA.COM reserves the right to deny services to any user in the sole and absolute discretion of HTTPS://GENAUVA.COM whose decision is final. 

Agreement

Any entity or person who wish to use this website are required to acknowledge this agreement confirming their understanding and acceptance of these policies.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and Terms and Conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Genauva

Homepage

Avenue de l’Optimisme 95/28 B-1140 BRUSSELS, Belgium

Phone: +32 474 98 40 46

Mail: info(at)genauva.com

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